New Jersey Woman Claims CVS Worker Used Asian Slur On Receipt
Hyun Lee was picking up photos Feb. 7 at a CVS in Egg Harbor City when she noticed the phrase “Ching Chong Lee” on her ticket. (photo credit: Handout via Steve Sandberg/1010 WINS)
BELMAR, N.J. (CBSNewYork/AP) – A southern New Jersey woman of Korean descent is suing CVS Pharmacy, claiming a worker used an Asian slur to identify her on a receipt for photographs.
Attorney Susan Chana Lask said Hyun Lee used her own name when ordering pictures online, but noticed her name was listed as “Ching Chong Lee” on the receipt when she picked up the photos on Feb. 7 at a CVS in Egg Harbor City.
“‘Ching Chong’ is a very pejorative, racial slur meant for Asians. That is not her name,” Lask told 1010 WINS. “She was very distressed.”
Lee said she complained to CVS customer relations and was told the worker would be “counseled and trained.”
CVS issued the following statement Thursday: “CVS/Pharmacy is committed to treating all of our customers with dignity and respect and we have a firm non-discrimination policy. We take this matter very seriously as the allegations in the complaint describe behavior that is unacceptable and not in keeping with our values or our policies.“There’s no amount, in my opinion, of training from CVS or any company that’s going to stop this kind of hate and bullying against someone’s race,” Lask said. “To me, this is something that deserves psychological counseling, not CVS counseling.”
We are looking into this matter but cannot comment further due to the pending litigation.”
Lask is seeking $1 million is the discrimination lawsuit filed Tuesday in Camden.
“CVS touts that they make $300 billion a year on their filings, then $1 million should be enough to teach them a lesson that their employees should not be getting away with this,” Lask said.
Source: CBS News and AP
It should be a standard policy of any business that serves the public to fire any employee who is stupid enough to pull this kind of unacceptable behavior. I have personally heard several complaints about CVS Pharmacy and the way they treat their customers. Perhaps the
ReplyDeletecorporate office has forgotten that without customers they have no business. Kindness goes a long way; bigotry, prejudice, and insensitivity also go a long way. CVS should be slapped hard enough that it hurts. Maybe then they will get the hint their customers are not going to put up with their arrogance. CVS is one Pharmacy chain I do not wish to do business with. How about you? What do you think about this?